Field Control for Glaziers
Smart Glazier Business gives installers structured control of every job on site.
Purpose-built for glazing companies, it keeps office and field teams aligned in real time while your installers:
✓ Complete tasks within each visit
✓ Log time against jobs and visits
✓ Capture and tag site photos for records or customer sharing
✓ Design Shower, Glass, Partition, and Glass Wall projects on site
✓ Adjust panels and measurements with precision
✓ Create quotes, work orders, and invoices from the field
✓ Send one-click "On the way" SMS updates
✓ Sync job progress instantly with the office
Field notes, measurements, photos, status changes, and customer notifications sync immediately, keeping everyone on the same page.
Built for the Field.
Proven on the Job.
See how glaziers use Smart Glazier Business to manage jobs in the field with structure, accuracy, and real-time communication.
This short walkthrough shows how installers complete tasks, update Designers, capture site photos, and keep office and customers informed without paperwork or delays.
Watch how real field management works in practice.
Tailored for Every Role in the Glazier's Workflow
Smart Glazier Business connects your office and field teams so everyone, from schedulers to installers, can work from the same system.
Whether you’re the business owner, office admin, or out in the field, you'll have the right tools at your fingertips.
Manager
Stay across what's happening on-site
- Track live job progress, visits, and field activity
- Spot delays, bottlenecks, or variations early
- Monitor approvals, pricing, and install timelines
- Set user permissions to control who can see or do what
Office
Keep field teams updated and organised
- Schedule jobs and assign staff, even at the last minute
- Communicate directly with installers in the field
- Send job specs/instructions and other notes straight to site
- Keep live updates, photos, and job details visible in one job record
Field
Everything you need, right there on-site
- View your personalised, real-time schedule
- Capture photos, log time, and update job notes
- Confirm hardware, adjust measurements, complete tasks
- Send SMS updates and communicate with the office
What Glass Shops around the World are saying
"I can give the customer a quote on-site with accurate measurements..."
Graeme shares how quoting from a tablet gives him an edge.
With Smart Glazier, he can deliver polished quotes in real time, right in front of the customer.
"Now we've got more flexibility"
Mark runs multiple glass production and installation teams.
Smart Glazier gives him the ability to manage jobs, track activity, and drive sales - even when he’s away from the office.
"Quadrupling our sales in two years couldn't have been done without Smart Glazier"
Smart Glazier helped Matthew win more jobs, track progress in real time, and scale quickly.
He credits the quoting and presentation tools as key to their standout growth.
"We can flip quotes in a matter of 5 minutes!"
Before Smart Glazier, Doug was buried in paperwork.
Now quoting is fast, simple, and done in minutes, and everything is stored in one place.
"Everything becomes more organised, more streamlined..."
These glaziers use Smart Glazier Business to run their operations with more clarity and control.
The result? Less stress, better communication, and more time saved.
"You don't realize how well your business could be run until you get Smart Glazier"
Smart Glazier Business helps glaziers uncover new efficiencies and better ways to operate.
This group shares how much smoother their day-to-day became after making the switch.
"It's become the backbone of how we run our operations"
From streamlining jobs to capturing customer feedback, Smart Glazier has become essential to the team’s daily workflow.
Pete shares how it's helped them work smarter and move faster.
Smart Glazier is trusted by glaziers running installation, glass production, and service businesses worldwide
Why Smart Glazier Business is the
Best Glass Field Management Software
Smart Glazier Business helps glaziers quote faster, reduce errors, and
stay connected across every job, from the office to the job site.
Whether you're quoting showers, IGs, partitions, glass walls or mirrors,
here’s how it supports your glazier field operations:
Scheduling and Dispatching
Easily assign jobs based on location, availability, or skill, with live visibility for your office and site teams.
Drag and drop work directly into your glass field management system.
Mobile Accessibility
Our browser-based field software works on phones and tablets.
Installers can check schedules, complete tasks, log time, update job statuses, and communicate while on-site.
Customer Management
Track project history, customer details, and interactions
all in one place.
Enable SMS and email updates to keep customers informed and reduce missed calls.
Work Order Management
Manage quotes, variations, and ad hoc jobs in one system.
Everything is logged, updated in real time, and visible to both the office and the field team.
Record Accurate Measures
Give installers the tools to record exact measurements, mark accurate or approximate, and avoid errors.
Confident quoting means fewer corrections and faster installs.
A Dedicated Diary
Keep all notes, photos, drawings, and job updates in one accessible glass field management tool.
Everyone stays aligned - the office, the installer, and the customer.
Design and Manage Glass Jobs in the Field
Smart Glazier Business gives your team browser-based field tools to stay productive on-site.
Installers can capture precise measurements for all glass jobs, design showers, IG units, glass entrances,
and partitions, and glass walls on-site, and sync everything instantly with the office.
Each project starts in a dedicated design module, tailored to the type of glass you're working with.
Glass / IGUs
Showers
Entrances
Partitions
Glass Walls
Glass Railings
Pool Fences
Glass Walls
With everything in one place, your team can stay organised, responsive, and profitable from start to finish.
Explore more key benefits below
Structured Task-Level Visit Control
Smart Glazier Business structures every job visit so installers know exactly what needs to be completed on site, and management can see live progress in real time.
- Complete individual tasks within each visit
- Mark tasks unsuccessful with required notes
- Partially complete visits while keeping progress clearly visible
- Log time and update job status instantly from site
Every visit becomes a structured, trackable record of work completed, outstanding tasks, and time spent, improving accountability and follow-up.
Design and Adjust from the Field
Using browser-based field tools on any phone or tablet, installers can respond immediately to site conditions without waiting on the office.
- Design and update Glass, Shower, Glass Entrance, Glass Wall, and Partition modules
- Add and adjust measurements directly from site
- Tap panels and junctions to edit layouts and dimensions
- Overlay measurement photos within design modules
Design updates and site measurements stay connected to the same job record, improving accuracy and reducing rework.
Structured Site Photos and Job Records
Field documentation is organised, time-stamped, and attached directly to the job, creating a clear activity record for installers, office staff, and customers.
Smart Glazier Business gives your team the tools to track jobs, capture site data, and communicate clearly from any mobile device.
- Tag photos as Before, After, Measurements, or Show Customer
- Share selected photos and updates with customers directly from the job
- Attach photos, notes, and status updates to a centralised job diary
- Maintain a structured visual and communication history for every project
Each job includes a live record of messages, site notes, installation photos, and status changes. Internal updates stay visible to your team, while customer-facing communication remains clear and professional.
Clear documentation protects your team, reduces disputes, and keeps everyone aligned from first visit to final install.
"Smart Glazier Business has dramatically improved our quoting, scheduling, and team communications.
We are more organised, can see everything in one place and are saving so much time"
L&L Glass
Instant Job Costing and Flexible Quotes from the Field
Customers change hardware, layouts, and glass options on site. Smart Glazier Business gives your installers and sales team the tools to respond immediately, while keeping full visibility over costs and margins.
Use our browser-based field quoting tools to:
- See a real-time breakdown of materials and hardware costs
- Apply automatic margin calculations to protect profitability
- Present multiple 3D layout or hardware options on site
- Create quotes, work orders, and customers directly from the field
Adjust pricing, dimensions, and inclusions instantly. Every revision is tracked, and everything stays synced with the office in real time.
Your field team can move quickly and close jobs on site, while management maintains pricing control and margin oversight.
Send Interactive Quotes, Get Paid, and Sign Off On-Site
Smart Glazier Business gives your team a complete field quoting and payment workflow, so jobs can move from quote to approval without delays.
Generate interactive 3D quotes on site, adjust pricing instantly, and allow customers to approve, pay, and sign before you leave.
- Present interactive 3D glass, hardware, and layout options
- Adjust pricing, dimensions, and margins in real time
- Send quotes for online approval and payment
- Take payment within the work order and apply optional card surcharges
- Capture customer signatures and record everything instantly across the system
Quotes, approvals, payments, and signatures are stored within the same structured job record, keeping office and field fully aligned.
Real-Time Communication Across Field and Office
Smart Glazier Business keeps installers, office staff, and customers connected through one live job record, so updates are shared instantly and nothing gets lost.
- Send job updates and notes directly from site
- Share progress with customers via SMS, including one-click “On the way” notifications
- Use AI-assisted message suggestions to draft clear, professional updates
- Keep office and field aligned with live status changes
All communication is stored against the project, creating a structured record of site activity, customer updates, and internal coordination.
Clear communication reduces delays, avoids misunderstandings, and keeps every job moving forward.
"Smart Glazier Business has greatly decreased mistakes and delays, which has resulted in much more efficient operations, increased company profits and effectiveness.
It has been one of the best investments we have made to improve our company and assure future growth."
Dulles Glass & Mirror
Access Installation Sheets and Job Documents Online
Installers can access installation details and job documentation directly from site, without relying on printed paperwork or phone calls back to the office.
- View installation sheets online before and during install
- Access job documents and specifications from any device
- Review measurements, notes, and tagged photos on site
- View invoices through the integrated Invoice Viewer
All documentation stays connected to the live job record, ensuring installers always work from accurate, up-to-date information.
Field Visibility that Powers Smarter Management
Structured field activity gives management clear insight into what is happening on site, without chasing updates or paperwork.
- Track task completion and visit outcomes in real time
- Review time logged against jobs and visits
- Monitor live job status across teams and locations
- Maintain a structured record of field updates, notes, and documentation
When field activity is captured consistently, management gains clearer insight into performance, delays, and job progress across the business.
Flexible Field Access with Controlled Permissions
Smart Glazier Business supports growing field teams while maintaining control over sensitive information.
- Field users are free
- Set user permissions based on role and responsibility
- Control access to pricing, margins, and financial data
- Assign access by branch or location
You can scale your installation team confidently, knowing access and visibility are controlled at every level.
Want to dive deeper?
Explore our list of features, integrations, and
CRM tools tailored for flat glass professionals.
See everything Smart Glazier Software can do to streamline your business.
Smart Glazier Fits Into Your Workflow
Smart Glazier Business integrates seamlessly with your favorite platforms
- so everything runs in one connected system.
Accounting and
Payments
Sync quotes, invoices, and transactions with Xero, QuickBooks, Cyncly Payments, or Stripe.
Ordering, Design, and Glass Production
Send accurate orders to glass and hardware suppliers, or link with estimating and design software.
Email/SMS Communication, and Calendars
Automate job updates via email, SMS, and calendar sync using tools like Outlook, Twilio, and Google.
Insights and Ideas for Glass Businesses
Our blog is packed with practical tips, real-world insights, and advice tailored for glaziers.
With experience across hundreds of glass businesses worldwide, we share what works - and what to watch out for.
Are you ready to take control of your on-site glazing operations and boost profitability with an industry-leading field management system?
Request a Free Demo of
Smart Glazier Business