Video Testimonials
Case Studies
Tracy, Go Glass Cambridge
In this 20 minute conversation, Dave and Tracy from Go Glass discuss the evolution of her business and their use of glass software.
With significant experience, Tracy was looking for software that could let her and her team be even more productive. They discuss her favourite features including how she uses the design tools to quickly and accurately design complex showers.
Christina Elia, The Shower Door Guy
The Shower Door Guy started using Smart Glazier Software in 2020.
Before that everything felt chaotic, but Smart Glazier Business has helped them get organized, streamline their processes, and grow their business. Hear how it has been a game-changer for them.
Matthew Brady, Brady Pro Services
Brady Pro Services knew they needed software to streamline their glazing business and found that Smart Glazier Business was the obvious choice for them.
In the two years since using the software they have quadrupled their sales. Hear what Matthew has to say about the software and what features they benefit most from in their business.
Eric Stern, Moffat Glass
Moffat Glass are a family-owned business, running for almost 100 years.
Eric decided to switch from auto-glass focused software to Smart Glazier Business in 2018 and has never looked back.
Scott Kingsland, Glass Castle
With multiple branches to manage, Scott needed a system that gave him great reporting and visibility, as well as giving his staff the tools they need to get the job done.
Smart Glazier Business is the solution they chose to keep each site operating efficiently and all their team members up to speed.
Henry McCambridge, The Frameless Glass Company
With over 30 years of experience, Henry and his team at The Frameless Glass Company are experts in all things glass.
However, before implementing Smart Glazier Business, their processes relied heavily on manual work. Hear how Smart Glazier Business streamlined their glass business.
Written Testimonials for
Smart Glazier Business
United Kingdom
"Smart Glazier Business has most certainly helped with our efficiency, years ago before all of the technology our office staff would hand draw PO’s and send them to our supplier by fax!
Utilising Smart Glaziers designer and email integration this makes the process of ordering glass much quicker and easier. Especially with the modules such as the shower designer, this would be quite a long process making all of the necessary deductions for hardware, we now simply input our sizes, shape and it does it all for us!
Alongside the designer, being able to set up library jobs, glass & even set standard descriptions in quotes makes the whole process much quicker and easier. We have also found that when we have new staff who do not have much glass industry experience can easily price and order materials using the set-up library jobs etc.
Moreover, the ease of having a ‘one stop shop’ being able to create a quote, which turns into work order, invoicing and purchase order also helps improve efficiency greatly, commonly in business purchasing and quoting systems are two separate software’s, having it all in one place is a massive help.
The help from the Smart Glazier team is also invaluable. One project comes to mind which we needed to figure out some complicated angles on a triangular piece of glass which the support team used a series of difficult maths equations to help us figure these out. Not only with technical things like this but also simple things like navigating around the system; the team are always on hand to help!
All of the above has helped our business grow by improving our efficiency, turning around quotes quicker making it a seamless process for us, and the customers."
United Kingdom
"As a user of Smart Glazier Business (formerly Smart Toolbox) for the past two years, I can confidently say that this software has revolutionized our glazing operations. The ordering system, diary management, and order tracking features have streamlined our daily processes, significantly reducing human errors and freeing up valuable time for team management.
One of the standout features is the Field Functionality. It's been a game-changer for our on-site operations. Our team can now win quotes directly on-site, armed with all the necessary information to complete jobs with minimal back-and-forth communication. This has not only improved our efficiency but also our professionalism in the eyes of our customers.
Customers have been particularly impressed with the 3D images and overall feel of our quotes. It's given us a competitive edge and enhanced customer satisfaction. Moreover, the software ensures we maintain the right gross profit on every job by minimizing errors during on-site assessments.
Perhaps most importantly, Smart Glazier Business has allowed us to focus more on our team and less on administrative tasks. The reduction in human errors and the time saved on routine processes have been invaluable.
Customer support has been nothing short of excellent. They've been there every step of the way, ensuring we make the most of the software's capabilities.
Smart Glazier Business has become an integral part of our business success."
United Kingdom
"Smart Glazier Business has greatly increased our productivity and sales of frameless glass products, with fewer errors and much-improved delivery times.
We have integrated Smart Glazier Business completely into our business and utilise all aspects including the superb reporting facilities and excellent scheduling.
It is hard to imagine running our business without it."
Australia
"Smart Glazier Business is an instrumental tool in the success of our business.
It provides us with a comprehensive control over our workflows, and the ability for our glaziers to quote and invoice on the spot is a contributing factor to our high win rates and our minimal debtor days.
The backup and support for the system is second to none, with the interface being easy to use and learn.
Smart Glazier Business really is the complete Glazing Job Management System."
Netherlands
“Smart Glazier Business speeds things up considerably in our opinion and makes processing our orders so much easier!"
"Met Smart Glazier Business gaat alles weer wat sneller, dus zo verwerken we de bestellingen veel makkelijker!"
USA
"Smart Glazier Business has dramatically improved our quoting, scheduling, and team communications.
We are more organized, can see everything in one place and are saving so much time"
USA
"Smart Glazier Business has greatly decreased mistakes and delays, which has resulted in much more efficient operations, increased company profits and effectiveness.
It has been one of the best investments we have made to improve our company and assure future growth."
USA
"...I've experienced nothing but really amazing calls... it's just so different from any kind of support that I've received with any other program, there aren't these long holds, or these annoying scripts.
It just feels really organic and like everybody knows what they're doing, and I've just had really really positive experiences, literally every time I've called."
New Zealand
"Smart Glazier Business is an excellent visual sales tool with its 3D drawings. The ability to attach PDF files to emails results in a professional-looking quote that can be created and delivered to the customer in minutes.
Smart Glazier Business is very good at integrating all the facets of our business — ordering, quoting, work orders, scheduling, invoicing and stock control.
This gives us a competitive edge in the marketplace."
Australia
"My company has used various versions of Smart Glazier Business since 1997 and could not operate as effectively without it.
It is the most effective and all-encompassing software tool of its type in the world.
Any company which is serious about its involvement in frameless glass systems cannot operate effectively without the Smart Glazier Business software."
New Zealand
"We are a small growing business and needed something more than MYOB to help with quoting and invoices and Smart Glazier Business is now a key component of our business.
The software has increased our efficiency and accuracy while decreasing our mountain of paperwork.
The level of support is more than we could’ve hoped for. We would highly recommend the Smart Glazier team and the software to any glass business…"
New Zealand
"Smart Glazier Business has totally changed our business. We are more efficient now — we never miss anything.
The scheduling is brilliant, everyone is on it."
United Kingdom
"Quote, order, install & invoice - all at your finger tips."
New Zealand
"Smart Glazier Business has been great, enabling me to programme and keep track of jobs for ten installers.
I can also exactly track the hours spent on each job to stay within our costing."
Written Testimonials for
Smart Glazier Connect
USA
“Smart Glazier Connect has been going great.
When customers submit their orders, it saves valuable production time and also eliminates errors because we do not have to reenter customer orders.
We are trying to convert as many customers as possible because this would be our preferred way to accept orders."
USA
“Since we've been using Smart Glazier Connect we have seen a significant growth in order volume from the customers using the portal.
The support we have received has been excellent.
I love it, love the speed of it and the ease of use.”
Poland
“Smart Glazier Connect has improved our business and our relationship with our customers.
It has made quoting easier, saved us time, and helped us win more jobs.
It enables our customers to give their clients a visualised, animated drawing, which unsurprisingly wins over a lot of people.”
Australia
"Switching to Smart Glazier Connect has been a major step forward in how we process customer orders. Our customers can now order simple or complex glass online and these orders are efficiently processed utilising our existing ERP system.
Our customers feedback has been very positive as it is so easy to use, and our order entry staff only need to check the orders instead of manually entering them. The result has seen a significant improvement in lead time in addition to increased order accuracy.
We would strongly recommend Smart Glazier Connect as an online order entry portal to any glass fabricator that wants increase their productivity and business efficiency."
Written Testimonials for
Smart Glazier Design
United Kingdom
“It is straightforward software to learn.
Support is excellent.
Confirmations are quick to do.”
New Zealand
"Our company has used the software for ten years now and the savings in glass errors, time and money have been phenomenal.
We see it as a vital tool for any owner who wants to grow their business. It has been the unsung hero of our installation business."
United Kingdom
"I use Smart Shower (Shower Design Module) and it has reduced the errors we make, sped up our sales and installation process and increased the sales we make.
The support team is great in assisting with any queries and fixing any technical issues that we have. I would recommend Smart Shower."
Sweden
"This software (Balustrade Design Module) is probably one of the best pieces of software I have ever used."
USA
"...I've experienced nothing but really amazing calls... it's just so different from any kind of support that I've received with any other program, there aren't these long holds, or these annoying scripts.
It just feels really organic and like everybody knows what they're doing, and I've just had really really positive experiences, literally every time I've called."
Australia
"Smart Glazier Design (Shower Design Module) is great. I have now used it for around 4-5 years and it’s never been easier to compute a shower. I will always use it.
Smart Glazier is well ahead of the rest. Thanks for making my job easier."
Denmark
"We have been using Smart Glazier Software for several years now. Having started off using Smart Glazier Design for shower solutions, we have now added glass partitions and doors. It’s very useful for us.
Smart Glazier Software makes it easier for our internal sales force to handle orders and we have reduced the number of mistakes by using the system. Our customers are also very happy with the system as they get professional drawings and it’s very easy for them to see the final solution.
The team at Smart Glazier have helped us a lot, we can now make all our specific solutions in one system and this saves us a great deal of time."
Switzerland
"We have been working with the Smart Glazier Design (Shower Design Module) software for some years now.
It became inconceivable for us to have to work without the Software; this was already evident after the short settling-in period. Working with it is fun and super efficient.
In the past Smart Glazier Software has been constantly developed and improved and this is still happening on an ongoing basis.
Really top software! Top support!
Australia
"Hydroscreen recently started using Smart Glazier Design (Shower Design Module) which has greatly improved our presentation and communication with both trade and retail customers.
The reports and documentation also provides clear and efficient internal communication with our staff and suppliers.
In addition, the Smart Glazier staff have been very helpful with troubleshooting in the implementation process. I have no hesitation recommending Smart Glazier Design (Shower Design Module) software."
United Kingdom
"Smart Glazier Software is a key component of our business.
The software has increased our efficiency and accuracy and has reduced response times, while the level of support is to be commended.
We would not hesitate to recommend the Smart Glazier team and associated products."
South Africa
"We have been using Smart Glazier since 2008 and have found the product to be invaluable to both us and our customers.
The programme allows us to provide a fast and accurate drawing and estimating service to frameless shower and shopfront hardware customers.
We remain convinced that from an ease of use as well as value point of view, we made the correct decision."
New Zealand
"Smart Glazier Design (Railing Design Module) provides accurate pricing and saves us a significant amount of time calculating hardware sizes and quantities.
The 3D drawings are outstanding and boost the visual presentation of our quotations.
Smart Glazier have been great to work with and we have consistently experienced excellent service."