Smart Glazier Business Features

Job Diary

Keep every glazing project organized with a digital job diary built for glaziers.

Store notes, photos, and attachments in one place.

Accessible from the office and the field.

Glass Quoting and Estimating SoftwareGlass Quoting and Estimating Software

The Best Job Diary Software for Glaziers
to Stay Organized and in Control

Job Diary on Mobile and TabletJob Diary on Mobile and Tablet
Job Diary on Mobile and TabletJob Diary on Mobile and Tablet
Job Diary on Mobile and TabletJob Diary on Mobile and Tablet

Managing glazing projects means juggling countless details - site notes, photos, emails, customer updates, and supplier paperwork.

Without a central place to store everything, it’s easy for important information to get lost or delayed.

The Job Diary in Smart Glazier Business acts as a document management system for glaziers, giving you one organized space to record updates, store files, and track communication.

From initial site visits to final installation, every step is logged and accessible. Built-in AI tools and SMS integration take it further by making everyday communication faster, clearer, and more reliable.

  • Central record: Capture notes, site photos, and paperwork in one secure place
  • Easy access: Update the diary in the office or directly from the field
  • Cloud-connected: Integrated with Google Drive, OneDrive, and Dropbox for seamless file sharing

Why use the Smart Glazier Business Job Diary?

Keep every project organized, every note recorded, and every file in one place.

Turn your project diary into a powerful tool for keeping jobs on track and in sync. The Job Diary in Smart Glazier Business makes sure your team always knows what’s been done, what’s outstanding, and what’s next.

Stay organized using the Smart Glazier Business job diaryStay organized using the Smart Glazier Business job diary

Stay Organized

Keep every note, photo, and document linked to the right project, so nothing gets lost.
Work as a team with Smart Glazier BusinessWork as a team with Smart Glazier Business

Work as a Team

Give office staff and installers the same visibility, with updates syncing instantly.
Reduce Risk with Smart Glazier BusinessReduce Risk with Smart Glazier Business

Reduce Risk

Protect your business with clear records that prevent disputes and keep customers confident.

Learn more about how Smart Glazier Business job diary can streamline the communication in your business ↓


Snip of what the installers can see in the fieldSnip of what the installers can see in the field

On-site job management made simple

Smart Glazier Business gives your installers the power of a job diary in their pocket.

With field job diary software built for glaziers, your team can upload notes, check details, and share updates directly from site.

  • Mobile job tracking for glaziers: Installers can log progress, add photos, and record updates instantly
  • Always synced: Changes made on-site are visible to the office in real time
  • Quick visibility: Access job notes, time allocations, and customer updates without back-and-forth calls
  • Controlled access: Managers set user permissions - decide who can edit, create, or simply view jobs

On-site job management is where projects succeed or fail. By equipping your field team with real-time tools, you reduce errors, improve communication, and keep every project moving forward.

Keep a Visual Record

Upload site photos to protect your business and build customer confidence.

  • From site or office: Upload photos instantly, whether you’re in the field or back at the office
  • Proof of quality: Record before-and-after shots that demonstrate workmanship and help resolve disputes
  • Future reference: Keep a permanent visual record for warranties, repeat projects, or reworks.

Visual evidence can save you from costly disagreements, reassure customers, and provide long-term value when projects are revisited.

Snip of Job Diary showing image uploadsSnip of Job Diary showing image uploads
AI Note on a tabletAI Note on a tablet

AI-Assisted Communication

Draft internal and external messages and emails faster with built-in AI support.

  • Smarter messaging: Generate drafts for SMS and emails directly in the job diary.
  • Save time: Reduce admin for your team with AI-powered suggestions.
  • Consistency: Maintain a professional tone across all customer communication.

AI assistance helps you respond quicker, reduce mistakes, and present a polished, professional image to every customer.

Pin Important Notes

Make sure nothing critical slips through the cracks.

  • Highlight key details: Pin essential notes directly to the job diary.
  • Keep the team aligned: Ensure installers, office staff, and managers all see the same priorities.
  • Never miss updates: Important reminders remain visible until actioned.

Pinned notes keep your projects on track by ensuring the whole team stays focused on what matters most.

Example of a Pinned NoteExample of a Pinned Note
Snip of Documents that are attached to the Job DiarySnip of Documents that are attached to the Job Diary

Store Every Document

Keep all paperwork and attachments in one organized place.

  • Upload anything: Quotes, supplier documents, permits, and site instructions.
  • Quick access: Retrieve files instantly when needed in the office or on site.
  • Stay secure: All documents are stored digitally and remain linked to the job record.

Centralizing paperwork reduces admin headaches, saves time, and ensures your team always has the latest information.

"The diary has made us more organised.

We can see who has been in contact with the customer and what has been sent or ordered."

Moffat Glass

Record Quote Acceptance

Keep a permanent record of every accepted quote directly in the job diary.

  • Automatic logging: When a customer accepts a quote online, the acceptance is saved in the diary.
  • Full details captured: Record includes the customer’s name, timestamp, and acceptance method.
  • Linked to the job: Accepted quotes sit alongside notes, photos, and documents for a complete project history.

Recording quote acceptance inside the job diary creates a transparent audit trail that protects your business and gives your team instant visibility when a project moves from quoting into delivery.

Example of a Quote AcceptanceExample of a Quote Acceptance
Phone with an example SMS messagePhone with an example SMS message

SMS Integration

Send and receive SMS messages and save these directly to the job diary so you can record all customer communication in one place.

  • Twilio integration: Send and receive SMS directly through the job diary
  • Full record: Keep text conversations linked to the right project.
  • Easy follow-up: Review past messages to avoid repeating or missing information.

Recording SMS conversations ensures your whole team can see what’s been said, helping you deliver clear and consistent communication.

Manage your Documents in the Cloud

Work seamlessly with cloud platforms your business already uses.

  • Cloud connected: Link Google Drive, Dropbox, or OneDrive.
  • Simple sharing: Store, access, and update files across systems.
  • Total control: Keep all project documents connected to your job diary.

Document management integrations let you use the tools your team already trusts while keeping everything tied back to one job record.

Logos for OneDrive, Google Drive, DropboxLogos for OneDrive, Google Drive, Dropbox
A phone showing an SMS confirming arrival of installerA phone showing an SMS confirming arrival of installer

Maintain a Full History

Stay in control with a timeline of every action taken.

  • Clear visibility: See when notes, documents, and photos were added.
  • Accountability: Track who made updates and when.
  • Audit-ready: Maintain a complete digital record of project communication.

A full job history means fewer disputes, stronger accountability, and a reliable record to protect your business.

Search & Filters

Find exactly what you need in seconds.

  • Smart search: Quickly locate notes, photos, or documents across all jobs.
  • Filter by type: Narrow results to diary entries, attachments, or communication.
  • Save time: No more scrolling through endless records to find the right detail.

Powerful search and filtering tools make the job diary practical for day-to-day use, not just long-term record keeping.

The Search Feature of the Smart Glazier Business Job DiaryThe Search Feature of the Smart Glazier Business Job Diary

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Best Digital Diary & Document Management Software for Glaziers

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